Highrise CATI Business with Powerful yet easy to use MR Buddies CATI ERP

The all-inclusive CATI Solution that empowers enterprises and transforms the way you conduct Telephonic interviews, analyze, and utilize interviews data & Process Automation between multiple teams.

PROJECT MANAGEMENT

CATI Project Manager

Managing the Project connected with Sales Team & further systematic connected with RA , QA, DQ & VQ along with Client , Supplier & Reporting System

Explore MR BUDDIES PM Dashboard

Access Dashboard With Graphical Reports

Team Management & Shift Rotation

Create /Manage Existing Campaign/Projects

Project Management & Tracking

Data Allocation for Project (System Generated Automation)

Project Performance Report with Call Disposition Time

Connected With QA & DQ to measure the performance

All logics of Status ( Appointment , Junk , Re Schedule etc )

Invoicing & Reconciliation

Deep Diving Reports

RESEARCH ASSOCIATE

Dialer Integrated Research Associate (RA) Dashboard

Research Associate “the actual executor” of project is been facilitated via dynamic dashboard to manage Projects, Calls, Interviews, Surveys, Reports, Stats and much more

Access Dashboard With Graphical Reports

Team Management & Shift Rotation

Access Multi Project With System Generated Data

Click to Call Facilitation with Call Recording

All logics of Status (Appointment,Junk,Re Schedule etc)

Project Performance Report with Call Disposition Time

Connected With QA & DQ

Deep Diving Reports

Friendly with others

QA & DQ

Best for Quality/Monitoring & Compliances

Quality Analyst plays a crucial role in ensuring that the desired standards & has pivotal role in maintaining and improving the quality of Interview & Survey Interactions to meet Project as well & organization compliances

Access Projects Allocated

Review / Audit Call Recording

Monitoring Calls

Feedback and Coaching

Compliance Monitoring

Process Improvement

Task Management

Report Review

Automatic workflows